Couriers Please - Melbourne and Suburbs
We can send orders with Couriers Please. For same day Melbourne Metro Delivery we must have your order before 10.30am.

Pick-Up from Factory.
You can also pick-up from the factory in Braeside. Please place your order online and choose the pickup option. Pick-Up orders must be over $20.00 and can only be collected in the Mornings - Monday to Friday.

Shipping.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Delivery charges and information
Dispatching customer orders on time and efficiently is important here at Hobby Tools Australia. We notify you as soon as orders are dispatched. We use Australia Post and Couriers Please for all Domestic shipments. And Australia Post for all International shipments. All charges are at delivery and packaging cost. 

With all international orders we may need to quote you. All overseas freight is sent with Australia Post.

All orders are sent within 24 - 48 hours of receipt. This will allow for any unusual delays which may occur and most orders are sent within 24 hours of receipt. The only exceptions are Friday, Saturday and Sunday (warehouse not open) or when a stock line has run out. Also if orders are received after 2pm on the day they could go into the next days orders. We try to maintain a 95% stock holding at all times.

Please allow up to 24 hours before adding the following delivery times.

Delivery within Melbourne

Next working day

From Melbourne to: all other locations within Victoria

1 - 3 working days

From Melbourne to: Sydney, Brisbane, Adelaide and Hobart

2-3 working days

From Melbourne to: Perth and Darwin

3-6 working days

To all other interstate locations from Melbourne

4-7 working days

Express Post Deliveries are not guaranteed next day - Also please allow at least 24 hours (weekdays) for despatch of your order.

International Delivery

Delivery to over 200 countries (Economy Air Mail)

3 - 12 working days

International Orders:

With all international orders we may need to quote you or adjust postage price. All overseas freight is sent with Australia Post.

Returns Policy
You may return most new, unopened items within 15 days of delivery for a full refund minus a restocking fee. We'll pay the return shipping costs if the return is a result of our error (ie -you received an incorrect or defective item, etc.) 

If you are returning goods you will need prior approval from Hobby Tools Australia before sending. They must be returned using Registered Post or a Courier Service with tracking.