You
can pay using MasterCard, Visa, Direct Debit, PayPal,
Money Order and Cheques. Money Orders and Cheques must be made out in
Australian dollars and drawn against an Australian Bank. These will
have to clear our account before goods are sent.
We use the secure
services of
eWAY - Payment Gateway Services
for all our credit card transactions from the site. They in turn connect with
Westpac to finalise the transaction. The secure
server that performs the processing of the payment is protected by the latest in
hardware firewall technology. This ensures your private information is kept
private throughout the payment process. Your credit card number is not even
available to us - we only receive the address details, the order number and the
amount you have paid.
Where do I enter my
promotional code?
When you're a subscriber to our website we issue
Codes for discount offers. Once you have placed your order,
proceed to the checkout. After entering your address, on the payment page,
there's a space for you to enter a discount or promotional code.
(Subscribe to offers)
Delivery
charges and information
Dispatching customer orders on time and efficiently is important
here at Hobby Tools Australia. We notify you as soon as orders are dispatched.
We use Australia Post and
Fastway Couriers for all Domestic shipments. And
Australia Post for all International shipments. All
charges are at delivery and packaging cost.
The shopping cart
calculates the freight charges once you have completed your order and proceeded
to the checkout. We will need a street address if we use
Fastway couriers for your order.
Delivery charges
will automatically be added to all Domestic orders up to $700. Orders above $700
will be quoted and some very large or very heavy parcels could attract an additional
freight charge - this will be quoted to you with a second email.
With all
international orders we will need to quote you, we will send a second email to you
with the freights charges for your approval. All overseas freight is sent with Australia Post.
All orders are sent
within 24 - 48 hours of receipt. This will allow for any unusual delays which may
occur and most orders are sent within 24 hours of receipt. The only exceptions
are Friday, Saturday and Sunday (warehouse not open) or when a stock line has run out.
Also if orders are received after 2pm on the day they will go into the next days
orders. We try to maintain a 95% stock holding at
all times.
If you would
like express postage please specify this and a surcharge will have to be paid for.
Business Details
Hobby Tools Australia
ABN: 19 103 593 111
BRN: B2008669T
Contact details
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